Yes, absolutely! We offer Cash on Delivery across 28,000+ pincodes in India, including Tier 2 and Tier 3 cities. You can pay our delivery partner directly when your order arrives at your doorstep.

A small COD confirmation call/SMS will be sent after you place your order to verify the details — please confirm promptly so we can dispatch on time.

All our products are premium high-quality, inspired-style products sourced directly from trusted manufacturers. Every piece goes through a 3-step quality check before shipping to you.

Our products come with:

• Premium packaging & branded dust bags
• Original-style accessories & kits
• Quality guarantee on finish, stitching, and hardware

Don’t take our word for it — check our 2,800+ verified customer reviews above!

Standard delivery time depends on your location:

• Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Pune, Ahmedabad) — 3 to 5 business days
• Tier 2 cities — 5 to 7 business days
• Tier 3 cities & remote areas — 7 to 10 business days

Orders placed before 2:00 PM IST are usually dispatched the same day. You’ll receive a tracking link via SMS and WhatsApp once your order ships.

We offer a 7-day easy return & exchange policy from the date of delivery. If the product has any defect, damage, or size issue, we’ll pick it up and either refund or replace it — your choice.

Conditions:

• Product must be unused with original packaging, tags, and accessories
• Raise a return request via WhatsApp at +91 91573-56917 or email Support.festivehub@gmail.com within 7 days
• Customized/personalized products are non-returnable

Refunds are processed within 5-7 business days after the product is received at our warehouse.

Free shipping across India on all prepaid orders — no minimum purchase required!

For Cash on Delivery orders, a nominal ₹99 COD handling fee may apply depending on your location. This is clearly shown at checkout before you confirm your order.

Tracking your order is super easy:

• You’ll receive a tracking link via SMS & WhatsApp once your order is shipped
• Log in to “My Account” on our website and view your order history
• Or simply message us on WhatsApp with your order number — we’ll share the live status

No worries! We offer free size exchange within 7 days of delivery. Just message us on WhatsApp with your order number and the required size, and we’ll arrange a pickup + replacement at no extra cost.

For shoes, we also provide a detailed size chart on each product page — we recommend checking it before ordering to avoid exchange delays.

We accept all major Indian payment methods:

• 💳 Credit & Debit Cards (Visa, MasterCard, RuPay, Amex)
• 📱 UPI (PhonePe, Google Pay, Paytm, BHIM)
• 🏦 Net Banking (all major banks)
• 💼 Wallets (Paytm, Mobikwik, Amazon Pay)
• 💰 Cash on Delivery (COD)

All online payments are 100% secure & encrypted via Razorpay — your card details are never stored on our servers.